In which of the following situations is it appropriate to use the indirect approach to organize negative news messages?
A)The reader's attention is needed immediately.
B)The audience will not understand the possibility of receiving bad news.
C)The news is not likely to seriously impact the audience.
D)The audience does not have the time to read long, rambling messages.
E)The audience is expecting the bad news.

Question

Quizplus · Accepted Answer

B)The direct approach is fine for many business situations in which people understand the possibility of receiving bad news. However, if the bad news might come as a shock to readers, use the indirect approach to help them prepare for it.

In Which of the Following Situations Is It Appropriate to Use