Unstructured information such as documents and memos are provided to the CRM system by ________ systems.
A) knowledge management
B) cloud
C) client
D) web
E) none of the above

Question

Quizplus · Accepted Answer

Unstructured information such as documents and memos are typically managed by knowledge management systems, which can then feed this information into a CRM system for further analysis and use in customer interactions. Cloud, client, and web systems are not typically used for this purpose.

Unstructured Information Such as Documents and Memos Are Provided to the CRM