CRM provides a(n) ________ relationship with the consumers to improve their buying experience.
A) synchronized
B) integrated information
C) one-on-one
D) beneficial

Question

Quizplus · Accepted Answer

CRM (Customer Relationship Management) focuses on developing a one-on-one relationship with the consumers to understand their needs and preferences better, ultimately enhancing their buying experience. The other options, such as synchronized, integrated information, or beneficial, can be attributes or benefits of CRM, but they do not specifically relate to creating a better relationship with the consumers.

CRM Provides A(n) ________ Relationship with the Consumers to Improve