CRM systems can be categorized based upon their ________, business strategy, and implementation perspectives.
A) functionality
B) level of data sharing
C) tactical impact
D) value chain alignment
Correct Answer:
Verified
Q40: Typical CRM systems follow a cloud architecture.
Q41: CRM systems must be a part of
Q42: _ is/are not a major component of
Q43: The customer relationship process can be divided
Q44: As opposed to an ERP system, CRM
Q46: CRM systems provide unique, real-time experiences to
Q47: Because they collect and organize consumer data
Q48: Many companies have pledged not to _
Q49: With the increasing costs of hosting and
Q50: The second generation of CRM systems provided
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