Step two of the process of defining the problem is to clarify the problem/opportunity,which involves helping
A)managers get precisely to the heart of the problem.
B)managers perform their own diagnosis of the problem.
C)managers prescribe a treatment to the problem.
D)All of these are correct.
E)None of these are correct.

Question

Quizplus · Accepted Answer

Clarifying the problem/opportunity involves getting precisely to the heart of the problem. Manager's own diagnosis and prescription of treatment come in step three and four of the problem-solving process, respectively. Therefore, option B and C are not correct. Only option A is correct.

Step Two of the Process of Defining the Problem Is