The main difference between operational and strategic performance measures is that strategic measures focus on:
A) Financial performance
B) Implementation of strategy
C) Control rather than learning
D) A balance between financial and non-financial measures.

Question

Quizplus · Accepted Answer

Strategic performance measures are primarily concerned with the implementation of strategy, assessing how well an organization is achieving its long-term goals and objectives. Operational measures, on the other hand, tend to focus on the efficiency and effectiveness of day-to-day activities.

The Main Difference Between Operational and Strategic Performance Measures Is