The main difference between Kaplan and Norton's Balanced Scorecard and Cranfield University's Performance Prism is the inclusion in the Performance Prism of:
A) Stability
B) Shareholders
C) Stakeholders
D) Learning.

Question

Quizplus · Accepted Answer

The Performance Prism, developed by Cranfield University, includes a broader range of stakeholders beyond the shareholders and customers typically emphasized in Kaplan and Norton's Balanced Scorecard. This approach recognizes the importance of satisfying the needs and wants of all stakeholders, not just shareholders, in the strategic management process.

The Main Difference Between Kaplan and Norton's Balanced Scorecard and Cranfield