With respect to the CRM Imperative, "you get it" when
A) you eliminate all your strong competitors.
B) you have learned how to outsource.
C) you have identified your most valuable customers.
D) you develop a Web presence.
E) you have selected the most beneficial promotion channels.

Question

Quizplus · Accepted Answer

The CRM Imperative emphasizes the importance of identifying and prioritizing the most valuable customers. This helps the company focus its resources on retaining and growing these customers, ultimately leading to more profitability and long-term success. While outsourcing, developing a web presence, and selecting promotion channels are all important aspects of business, they are not the primary focus of the CRM Imperative.

With Respect to the CRM Imperative, "You Get It" When