Which is true about voice mail?
A)Voice mail technology is typically used by itself and not combined with other technologies.
B)Service desks typically use voice mail during the day and answering services at night.
C)The best companies set and manage voice mail response times and promptly return all customer calls.
D)Most customers prefer to leave a voice mail than to wait for an analyst to be available.

Question

Quizplus · Accepted Answer

Voice mail systems are often integrated into a company's broader communication strategy, where setting and managing response times for voice mails is crucial for maintaining high customer satisfaction. Promptly returning customer calls is a practice of effective and customer-oriented companies.

Which Is True About Voice Mail