When implementing tools and technology ____.
A)it is better to implement technology as a one-time cost so that the service desk doesn't exceed its budget and have to ask for a variance
B)organizations should strive to implement the most sophisticated technology that their budgets will allow so customers will be more productive
C)it is more important to get the technology installed properly than to define the roles of the people who will be using it
D)ongoing maintenance activities, such as installing upgrades and additional memory, and training must be performed in a timely fashion

Question

Quizplus · Accepted Answer

Implementing tools and technology requires ongoing maintenance, including upgrades, additional memory, and training, to ensure they continue to meet the needs of the organization and its users effectively. Choices A, B, and C overlook important aspects of successful technology implementation, such as the importance of budget management over time, the need for technology to match organizational needs rather than just sophistication, and the critical role of defining user roles for effective use of the technology.

When Implementing Tools and Technology ____