Which of the following statements about writing negative messages is most accurate?
A)Negative messages should never accept blame.
B)Negative messages are always best delivered via phone rather than writing.
C)Even experienced communicators are sometimes unsuccessful in meeting the goals related to negative messages.
D)Negative messages should be sent by the highest-level person in the organization.

Question

Quizplus · Accepted Answer

Even experienced communicators can find it challenging to effectively convey negative messages while achieving their intended goals, such as maintaining a positive relationship with the recipient. This task requires careful consideration of tone, wording, and timing, and there's always a risk of misunderstanding or negative reactions, regardless of the communicator's skill level.

Which of the Following Statements About Writing Negative Messages Is