Service enthusiasm:
A) does not help an organization generate profits.
B) helps put customers' convenience first.
C) helps minimize critical encounters with customers.
D) is a core component of the traditional sales process.
E) does not require a service-minded corporate culture.
Correct Answer:
Verified
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Q51: Identify a true statement about service enthusiasm.
A)
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A)
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Q55: _ is likely to enhance customer value.
A)
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