Identify a true statement about service enthusiasm.
A) It helps an organization make the profit that it needs to stay in business.
B) It is a core component of the traditional sales process.
C) It helps minimize critical encounters with customers.
D) It does not help generate profits.
E) It does not require a service-minded corporate culture.

Question

Quizplus · Accepted Answer

Service enthusiasm can significantly contribute to an organization's profitability by enhancing customer satisfaction and loyalty, which in turn can lead to repeat business and positive word-of-mouth, both of which are crucial for a company's financial success.

Identify a True Statement About Service Enthusiasm