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Natalie Is a Salesperson for a Company That Manufactures Office

Question 3

Multiple Choice

Natalie is a salesperson for a company that manufactures office supplies. Which of the following activities should Natalie engage in if she wants to convert her customers into highly committed lifetime customers?


A) She should focus on short-term goals.
B) She should use cold canvassing for customer prospecting.
C) She should process requests for rush deliveries willingly.
D) She should make use of traditional selling methods.
E) She should pass customer complaints to other people in her organization.

Correct Answer:

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