Which of the following customer actions is required for the fulfillment of a sales call objective?
A) A salesperson researching a prospect
B) A customer agreeing to participate in a test market
C) A customer withholding specific information from a salesperson
D) A prospect engaging in diversionary delay tactics
E) A salesperson assuming a prospect's needs before interacting with him or her

Question

Quizplus · Accepted Answer

A sales call objective is fulfilled when a customer or prospect takes a positive step towards a purchase or engagement, such as agreeing to participate in a test market. This action indicates interest and willingness to engage further, which is a direct outcome the salesperson aims for during the sales process.

Which of the Following Customer Actions Is Required for the Fulfillment