Which of the following is a difference between open-end questions and closed-end questions?
A) Open-end questions limit a customer's response to one or two words, whereas closed-end questions allow a customer to respond freely.
B) Open-end questions are also known as dichotomous questions, whereas closed-end questions are also known as multiple-choice questions.
C) Closed-end questions deliver richer and more expansive information than open-end questions.
D) Open-end questions are directive forms of questioning, whereas closed-end questions are nondirective forms of questioning.
E) Open-end questions are best used for discovery and exploration, whereas closed-end questions are best used for clarification and confirmation.

Question

Quizplus · Accepted Answer

Open-end questions allow respondents to answer in their own words, providing richer and more detailed information, making them suitable for discovery and exploration. Closed-end questions, on the other hand, limit responses to predefined options, making them more suitable for clarification and confirmation.

Which of the Following Is a Difference Between Open-End Questions