Operations Management Study Set 5

Statistics

Quiz 4 :

Product and Service Design

Quiz 4 :

Product and Service Design

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Reliability is frequently defined as the probability that a product or system will function when activated.
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True False
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True

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Global teams provide diversity while eliminating conflicts and miscommunication.
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True False
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False

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The main forces that initiate product or service design or redesign are market opportunities or threats.
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True False
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True

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One of the main advantages of standardization is that it increases the potential variety of products.
True False
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Reducing consumer choices makes service more efficient.
True False
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The process of dismantling and inspecting a competitor's product to discover product improvement is called benchmarking.
True False
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Concurrent engineering is another term for sequential development.
True False
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One way to increase overall reliability of a system is to add parts that increase redundancy in the system.
True False
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To save money, it is essential that designers revise the production capabilities to meet the requirements of the new products.
True False
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Modular design increases the costs of purchasing and controlling inventory compared to nonmodular.
True False
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A service blueprint is quite similar to an architectural drawing.
True False
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A house of quality is achieved when no department in a single location has more than 15 percent rejects.
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A major benefit of computer-aided design (CAD)is the increased productivity of designers.
True False
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Product reliability involves both short-term and long-term perspectives.
True False
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Product failures can be easier to remedy with modular design.
True False
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A disadvantage of standardization is the possibility of standardizing designs too early, which may make them difficult to modify in the future.
True False
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One motivation for an organization to redesign its product or service is to avoid the alternative of downsizing the organization.
True False
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If a system depends on two subsystems functioning when activated, the reliability of that system is equal to that of the less reliable subsystem.
True False
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Many U.S. manufacturers are now shifting their focus from products to both product and process improvements.
True False
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Availability cannot be increased without improving the time between breakdowns.
True False
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