International Organizational Behavior

Business

Quiz 4 :

Managing Conflict and Conducting Effective Negotiations

Quiz 4 :

Managing Conflict and Conducting Effective Negotiations

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Which of the following is an important, likely to be overlooked, element of preparing for negotiations that can lead to failure?
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B

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What are positive impacts of conflict that might result from cultural interaction?
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A

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Which of the following characteristics would be considered positive aspects to cross-cultural conflict?
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Answer:

D

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Which of the following behaviors are expected with low-context cultures in Stages 1 or 2 of the negotiation process?
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Which of the following is considered good advice when navigating around problems involving "face" in conflict and negotiations with Asian cultures?
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People from collectivist cultures such as China, Japan, Korea, and Mexico tend to prefer an avoidance style while people from individualistic cultures such as the United States tend to prefer a direct, competitive style of dealing with conflict.
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Conflict occurs when disagreements and friction arise in the course of social interaction because of opposing interests, cultural differences in communication styles, and misunderstandings.
True False
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What is the correct sequence for the four-stage model of key cross-cultural differences that occur in the negotiation process?
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Which of the following is considered a common conflict style across cultures?
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Positive aspects of conflict include which of the following?
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Which of the following would not be a way that "face" can be lost?
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Which of the following behaviors are expected with high-context cultures in Stages 3 or 4 of the negotiation process?
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Which of the following is not typical of behaviors seen during Stage 4 (Concession/Agreement) of negotiations in high-context cultures?
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Conflict occurs when disagreements and friction arise in the course of social interaction because of which of the following?
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Which of the following statements accurately explains the concept of "face"?
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An important cause of conflict is the propensity for individuals in a given culture to be involved with conflict in the first place.
True False
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Both language difficulties and differing cultural norms may give rise to conflict.
True False
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In collective cultures a low concern for others often drives the preference for avoidance, whereas in individual cultures avoidance is believed to reflect high concern with others.
True False
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Which of the following is not a common element of the stereotypic American negotiating style?
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What are the key elements of all negotiations?
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