A message is neutral if
A) you are posting a comment about a poor service experience.
B) you expect the reader will do as you ask without having to be persuaded.
C) you are asking a company to accept a product return that is two weeks past the stated date in the return policy.
D) you expect some resistance to your request.
E) you hope to convince the reader to accommodate your unique requirements.

Question

Quizplus · Accepted Answer

Neutral messages are those where the sender anticipates that the receiver will be receptive to the message without the need for persuasion, as in routine requests or straightforward information sharing.

A Message Is Neutral If