Which of the following is an appropriate response to a request for information?
A) Because your satisfaction is important to us, we will send you the information you expect.
B) Our service technician carefully examined the list of questions you submitted.
C) Reading the owner's manual or checking our easy-to-use website will provide the answers you seek.
D) We are pleased to provide the information you requested.
E) We have decided to provide the information you seek, due to your long association with our organization.

Question

Quizplus · Accepted Answer

Option D directly answers the request for information and is a polite and professional response. The other options either do not provide the requested information, are too vague, or include unnecessary or irrelevant information.

Which of the Following Is an Appropriate Response to a Request