A written message is the best choice
A) when you need to have a quick interaction.
B) when you need a record of your conversation.
C) when the matter is simple and your colleague is next door.
D) when the email system isn't working.
E) when the customer has indicated that an IM is appropriate.

Question

Quizplus · Accepted Answer

A written message provides a record of the conversation which can be referred to later.

A Written Message Is the Best Choice