Which of the following is a primary purpose of negative messages?
A)To make readers feel that they have been taken seriously
B)To maintain as much goodwill as possible
C)To build a good image of the writer's organization
D)To build a good image of the writer

Question

Quizplus · Accepted Answer

The primary purpose of negative messages is to deliver bad news in a way that maintains as much goodwill as possible. While option A may be important, it is not the primary purpose of negative messages. Option C is about building a good image of the organization, which may not be the goal of the message. Option D could be a secondary benefit, but it is not the primary purpose.

Which of the Following Is a Primary Purpose of Negative