If you do not have a good reason for the refusal,you should omit the reason rather than use a weak one.
Correct Answer:
Verified
Q11: Which of the following is a secondary
Q12: De-emphasize a refusal by putting it in
Q13: Which of the following is a primary
Q14: When you have to refuse a request
Q15: When providing the reason for refusal,it is
Q17: A product recall notice is an example
Q18: A buffer:
A)is easy to write.
B)does provide a
Q19: Since buffers are easy to write,you should
Q20: Bad news memos to superiors should be
Q21: In which of the following situations would
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