A buffer:
A)is easy to write.
B)does provide a natural transition to the body of the letter.
C)allows you to delay the negative.
D)should be used only if the reader "won't take no for an answer".

Question

Quizplus · Accepted Answer

A buffer allows you to delay the negative and can soften the impact of a message. It can serve as a polite transition into the main message, rather than abruptly delivering bad news. It is not necessarily easy to write and should not be used only if the reader "won't take no for an answer."

A Buffer