Refusal letters to people outside your organization should _____ to build goodwill.
A) be indirect
B) have an apologetic tone
C) ask for inputs
D) be direct
Correct Answer:
Verified
Q5: A generalized goodwill is appropriate when the
Q6: Allow readers to decide whether or not
Q7: When you must give bad news in
Q8: A buffer is a neutral or positive
Q9: If you do not have a good
Q11: Which of the following is a secondary
Q12: De-emphasize a refusal by putting it in
Q13: Which of the following is a primary
Q14: When you have to refuse a request
Q15: When providing the reason for refusal,it is
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents