Quiz 6: Culture

In ______ cultures,there tends to be a wide salary gap between those in different parts of the hierarchy. A)high context B)high power distance C)low uncertainty avoidance D)masculine

Jin Kwan comes from an Asian culture;why might he view high context messages as valuable? A)High context messages are ambiguous and help both parties prevent embarrassment. B)High context messages cause one to lose face without being confronted directly. C)High context messages require partners to be active listeners. D)Jin Kwan wouldn't value high context messages.Asians prefer low context messages.

Fred's cultural background favors personal achievement,monetary success,and competition.These are indicators of a/an ______ culture. A)collectivist B)high power distant C)individualist D)masculine

When interacting with people,Miranda is concerned with the other person's self-image,yet she also wants the other person to like her.According to face-negotiation theory,Miranda has ______. A)mutual face concern B)negative face for other C)positive face concern D)self-face assertion

Liu is angry with Chen for not making dinner.Instead of openly addressing the conflict,Liu attempts to make Chen feel guilty by dropping blameful hints,"I guess I'll have to go to bed hungry tonight." According to FNT,Liu is using the ______ conflict style,typical in Asian cultures. A)competitive B)emotional expressive C)hostile D)passive-aggressive

Chen agrees to cook dinner two nights a week if Lui will help with the gardening.This conflict style of giving up something to gain something is called ______. A)competing B)obliging C)compromising D)collaborating

According to the Adler and Proctor text,when CAT is used to study workplace communication,who is more likely to diverge? A)African-American (black)females B)African-American (black)males C)Euro-American (white)females D)Euro-American (white)males

Social affiliations to which a person feels he or she does not belong are known as ______. A)outliers B)out-groups C)outties D)in-groups

Maintenance simply is the absence of ______. A)adjustment B)motivation C)conflict D)disdain

______ are considered in-group relationships;they are characterized by mutual trust and liking. A)LMX relationships B)SX relationships C)Middle-group relationships D)none of these

Paula often thinks that she would quit her current job quickly if a job at another organization was available.Because she is dissatisfied,she often takes longer lunch breaks and will spend a lot of her time on Facebook.Paula is more than likely experiencing a/an ______ relationship. A)LMX B)SX C)middle-group D)none of these

AUM draws heavily from ______. A)uncertainty reduction theory B)expectancy violations theory C)communication accommodation theory D)politeness theory

______ relationships experience more divergence,according to Leader-Member Exchange theory. A)LMX B)SX C)Middle-group D)none of these

______ allows us to engage in appropriate and effective anxiety and uncertainty management,according to AUM. A)Intercultural adjustment B)Attributional confidence C)Mindfulness D)Effective communication

Being mindful allows us to engage in ______ because we are discerning the situation,reflecting on our communication,and striving to increase our effectiveness. A)LMX B)SX C)Sigma Six D)anxiety and uncertainty management

Awareness of others' face needs (both positive and negative)is known as having ______. A)face relations B)face complications C)face concern D)face negativity

In ______ cultures,competition is valued and guilt is used as punishment,whereas in ______ cultures,connections are valued and shame is used as punishment. A)high-context;low-context B)low-context;high-context C)collectivist;individualist D)individualist;collectivist

Dante just joined a new organization.His new boss handed him a thick employee handbook the first day and the office mate reiterated that the rules were very important to follow.Dante is used to a more creative and laid back organization,and he is worried about how he will adjust.What dimension of culture is Dante worried about? A)low uncertainty avoidance B)high uncertainty avoidance C)low power distance D)high power distance

Chris and Pat are a recently married couple who are living together for the first time.Pat is concerned with establishing retirement and savings accounts ASAP and then creating a 5-year plan.Chris is would like to be more spontaneous right now,especially if the two are going to have children one day.Which dimension of culture are they dealing with? A)long-term and short-term orientation B)masculinity-femininity C)uncertainty avoidance D)power distance

When you have appropriately discerned and reduced your uncertainty about another,you have achieved ______. A)intercultural adjustment B)attributional confidence C)mindfulness D)effective communication

Anxiety refers to an emotional state that includes ______. A)exhilaration B)happiness C)solidarity D)apprehension

______ is a secondary outcome of positively reducing anxiety and uncertainty,whereby the cultural out-group member feels emotionally secure,socially appropriate,and communicatively competent. A)Intercultural emotion B)Intercultural adjustment C)Interpersonal communication D)Impersonal communication

______ face emphasizes the desire to act freely without constraints or imposition from others. A)Negative B)Positive C)Neutral D)Long

With regard to conflict,individuals with a ______ style have a high regard for self and others. A)compromising B)accommodating C)collaborating D)avoidance

People higher in a hierarchy are not assumed to be superior to people lower in the hierarchy.This is a characteristic of ______. A)low power distance B)high avoidance C)low avoidance D)high power distance

Despite the number of women in the workforce,Hofstede's research indicates that the United States is a very masculine culture.

Both Americans and Japanese view compliments as a positive way to improve their image.

According to CAT,minority employees should diverge if they want to achieve higher status in the organization.

High employee performance leads to an LMX relationship.

Middle-group relationships are the ideal relationships to have in an organization because they lead to the best performance.

Mindfulness leads to more effective and appropriate anxiety and uncertainty management.

Typically,individualistic cultures such as the United States are also low in uncertainty avoidance.

Masculine cultures manifest consensus seeking and a preference for quality of life over material success.

A long-term orientation centers on a desire for immediate gratification.

Non-accommodation includes over- and under-accommodation--that is too much or too little adjustment to make a successful interaction.

Hofstede's research identified five dimensions on which cultures differ.Which two dimensions do you believe have the greatest potential for miscommunication between members of different cultures? In your essay,make sure to explain each dimension fully and give an example that illustrates each end of the continuum.Then provide clear reasoning as to why you think these dimensions are most likely to lead to miscommunication.

Identify and explain the two dimensions of Hofstede's research that influence face and conflict,as discussed in face negotiation theory.

Explain the positive and negative effects of both converging and diverging.

According to your Adler and Proctor textbook,relationships between superiors and subordinates can be placed on a continuum.Explain this continuum.

Chris and Kelly are having a difficult time resolving their conflict and need help to determine which conflict management style to use in order to achieve better results and to demonstrate their high regard for each other and themselves.Describe which conflict management style is the most likely to demonstrate a high regard to themselves and for the other and how you arrived at your conclusion.