"It's been two days since I sent the e-mail, and I still haven't heard back from the client. I just don't know how he feels about the bad news I had to deliver," said Justin. His boss replied, "Why don't you call him? You know that a disadvantage of written communication is that
A) the receiver can pick up on subtle nonverbal cues conveyed by the sender."
B) the sender lacks immediate feedback."
C) it engenders trust among users."
D) it always reliably transmits sensitive or private information."
E) it fails to leave a permanent record of communication."

Question

Quizplus · Accepted Answer

Option B is the correct answer as it correctly identifies the disadvantage of written communication, which is the sender lacks immediate feedback. It means that the sender cannot determine whether the message has been received or how the recipient is responding to it. Calling the client can provide immediate feedback, which is not possible with written communication. Options A, C, D, and E are not relevant to the given scenario.

"It's Been Two Days Since I Sent the E-Mail, and I