Tyler, a manager, calls for a meeting with his subordinate, Kaitlyn, to discuss a new project. When she gives her opinion, Tyler summarizes it in order to ensure that he has understood Kaitlyn's point the way she meant it. Tyler is involved in ________ to lead to effective communication.
A) filtering
B) encrypting
C) groupthink
D) reflection
E) crowdsourcing

Question

Quizplus · Accepted Answer

Tyler is demonstrating reflection by summarizing Kaitlyn's opinion to ensure he has understood it correctly. This is an important part of effective communication as it allows for clarification and ensures that both parties are on the same page.

Tyler, a Manager, Calls for a Meeting with His Subordinate