Who among the following individuals follows a good practice when developing a bad-news message?
A)Dan, a manager at Oak Inc., who avoids providing reasons to support the refusal
B)Aaron, a manager at Calibon Inc., who avoids using company policy as a reason for the refusal
C) Meena, a manager at WillWare Inc., who avoids emphasizing how her audience will benefit from the decision
D) Rachel, a manager at TechnoGram Inc., who avoids using the inductive approach when writing the message

Question

Quizplus · Accepted Answer

Avoiding using company policy as a reason for refusal is a good practice because it can seem impersonal and inflexible. Instead, providing a more personalized and empathetic explanation can help maintain a positive relationship with the audience.

Who Among the Following Individuals Follows a Good Practice When