In a bad-news message, placing the refusal in the first sentence can be justified if the message:
A)addresses a significant matter.
B)is intended to demonstrate the sender's authority.
C) is a response to legal and ethical requests.
D) contains constructive criticism.

Question

Quizplus · Accepted Answer

Placing the refusal in the first sentence can be justified if the message is intended to demonstrate the sender's authority. This approach makes the sender's position clear from the beginning, emphasizing their authority on the matter.

In a Bad-News Message, Placing the Refusal in the First