In the context of bad-news messages, a(n) _____ is likely to eliminate the need to state the refusal directly because it states what can be done.
A)counterproposal
B)review
C) agenda
D) criticism

Question

Quizplus · Accepted Answer

A counterproposal offers an alternative solution or suggestion, which can help reduce the need for directly stating a refusal. By offering an alternative or a modification, the message can show that the sender is willing to work towards a solution, even if it is not exactly what the recipient initially requested.

In the Context of Bad-News Messages, A(n) _____ Is Likely