The closing sentence of a bad-news message should:
A) restate the refusal.
B) avoid a counterproposal.
C) be longer than the preceding paragraphs.
D) add a unifying quality to the message.
Correct Answer:
Verified
Q16: To make a bad-news message effective, _
Q17: In the context of bad-news messages, a(n)
Q18: Which of the following should be avoided
Q19: An advantage of using the inductive sequence
Q20: Which of the following is a similarity
Q22: The statement preceding the refusal in the
Q23: The _ requires that a credit applicant
Q24: Mark, a senior editor at Logi Corp.,
Q25: Ashton, a customer care executive at Millington
Q26: Which of the following is true of
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