Question 1

_______________________ teams make all decisions internally about leadership and how work is done and have the potential for high autonomy.

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Question 2

Shared expectations of how things operate with a group or team are _________.

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Question 3

Briefly discuss the punctuated equilibrium model.

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Question 4

One of the biggest complaints about college courses is often the requirement to work in groups.Many students are uncomfortable with group work because some of their colleagues do not fully participate in the assignments leaving individual members with extra work to do.What are some actions you can take the next time you are assigned to a group that will help prevent such social loafing in your group?

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Question 5

_______ ___________ include agreements on established ground rules,goals and roles.

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Question 6

List and describe three factors which affect group cohesion.

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Question 7

Marta has just been appointed a project team leader for the first time.She is interested in understanding key characteristics that could impact the cohesion of her group.You are her supervisor and she is coming to see you tomorrow for advice.What are some of the key elements you will mention to her and what impact do they have upon a team? What are some things to watch out for?

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Question 8

Describe the different task interdependence levels as they relate to team work flow.

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Question 9

Hackman identified three major classes of tasks.List those classes and briefly describe them.

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Question 10

Think about a group that you belong or belonged to.Describe the phases of the Tuckman model that the group progressed through or the current phase at which it is now functioning.

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Question 11

Describe the three general categories of work team roles and give an example of each.Describe the nature of each example role given.

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Question 12

What is the difference between a group and a team?

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Question 13

A second assignment for the Fundamentals of Business Communication is to be the leader of a team meeting held for a project.Offer some advice to a student taking the Fundamentals class on how to make his meeting the most effective possible.

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Question 14

There are several types of temporary teams.Describe one such temporary team.

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Question 15

List the stages in Tuckman's model of group development including the phase added later in his work.Briefly describe the nature of each stage.

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Question 16

Pret a Manger's relatively low turnover rate is in part attributed to their _____ culture.

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Question 17

As part of a Fundamentals of Business Communication course,students are placed in four-person teams to engage in various team activities throughout the course.The first exercise the groups are required to complete is the development of a team contract.Discuss what some key elements of that team contract should be,given that work produced by the team will be evaluated and will impact the individual grade achieved by a student.

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Question 18

The ideal that employees in a meeting will not be punished or embarrassed for speaking up is _____.

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Quiz 9: Managing Groups and Teams