Question 1

Empowerment means
A)having the responsibility to reach goals.
B)having the authority to reach goals.
C)having the ability to make decisions.
D)having the responsibility and authority to reach goals.

Accepted Answer

Empowerment involves both responsibility and authority to reach specific goals. It also includes having the ability to make decisions and take actions without needing constant supervision or approval.

Question 2

Boundary spanning roles include coordinator and
A)consul.
B)cooperator.
C)contributor.
D)critic.

Accepted Answer

Boundary spanning roles refer to positions or individuals within an organization that facilitate communication and coordination between different internal departments or external stakeholders. Among the various roles, the coordinator is responsible for managing communication, resources, and workflow across different functions or units. The consul is another boundary spanning role, which involves representing the organization in external affairs, such as negotiations, partnerships, or advocacy. The cooperator is also a key boundary-spanning role that involves collaborating with external parties, such as suppliers, customers, or partners, to achieve common goals. The contributor and critic are not generally considered boundary spanning roles, as they focus more on internal functions and processes.

Question 3

Mike listens carefully to the exchanges between team members during meetings and is particularly adept at using humor to lighten any tense situations that arise between team members because of those exchanges.Mike plays the
A)completer role.
B)communicator role.
C)cooperator role.
D)calibrator role.

Accepted Answer

Mike is playing the communicator role by actively listening and using humor to facilitate communication among team members.

Question 4

Research on team size suggests
A)groups larger than 20 members are highly effective.
B)teams with fewer members are less effective at working through differences.
C)larger groups are generally required for very complex tasks.
D)there is little relationship between team size and performance.

Accepted Answer

Research indicates that larger groups are often necessary for very complex tasks because they can bring a wider range of skills, knowledge, and perspectives to bear on the problem. This diversity can enhance problem-solving and innovation, making the team more effective in tackling complex challenges.

Question 5

The ideal composition of a team should be determined based on
A)team member demographics.
B)the nature of the team's goals.
C)the size of the organization.
D)all of the above.

Accepted Answer

The nature of the team's goals is the most important factor to consider when determining the ideal composition of a team. The team composition should be such that it has members with diverse skills and expertise that complement each other and contribute towards achieving the team's objectives. Factors such as team member demographics and organizational size may also be considered, but they are secondary to the nature of the team's goals.

Question 6

Because the ________ role involves gathering information from the larger organization and informing those within the organization about team goals,activities and success,it is often filled by the team manager.
A)coordinator
B)completer
C)consul
D)contractor

Accepted Answer

The consul role involves acting as a liaison between the team and the larger organization, which includes gathering information and communicating team goals and achievements.

Question 7

Which of the following is a social role?
A)consul.
B)coordinator.
C)calibrator.
D)contractor.

Accepted Answer

The answer of Which of the following is a social...

Question 8

All of the following statements are correct about top management teams EXCEPT
A)Top teams are most effective when there is limited diversity in their composition.
B)Top management teams generally function without formal rules for team design or structure.
C)Top management teams are important for their symbolic roles.
D)Top management teams make decisions on new products,markets and expansions and divestitures.

Accepted Answer

Limited diversity in top management teams can lead to groupthink and a lack of creativity and innovation. It is important to have diverse perspectives and backgrounds in the team to bring different ideas and opinions to the decision-making process.

Question 9

Which of the following is an example of a temporary team?
A)empowered team
B)virtual team
C)task force
D)self-managed team

Accepted Answer

A task force is a temporary team that is created to solve a specific problem or complete a specific project. Once the task is completed, the team may disband or be reassigned to other projects. Empowered teams, virtual teams, and self-managed teams are not necessarily temporary in nature and may continue indefinitely.

Question 10

The _____________ role in a team creates deadlines for the team,schedules production,and sequences tasks.
A)contractor
B)contributor
C)completer
D)creator

Accepted Answer

The contractor role in a team is responsible for creating deadlines, scheduling production, and sequencing tasks, ensuring that the project progresses efficiently and meets its targets.

Question 11

The superintendent of the school district is writing a new mission statement for the district.He is engaged in the _____________ role.
A)creator
B)contractor
C)communicator
D)calibrator

Accepted Answer

The superintendent is creating a new mission statement, so he is engaged in the creator role.

Question 12

Which of the following statements regarding team size and diversity is correct?
A)The more diverse the team,the more likely the team is to engage in groupthink.
B)The rule of thumb for team size is between 10 and 20 members.
C)Teams that believe in the value of diversity perform better than those which do not.
D)Teams whose members have complementary skills are less successful than those with specialized skills.

Accepted Answer

Research indicates that diverse teams perform better than non-diverse teams, and this is particularly true for teams that believe in and appreciate the value of diversity. A) is incorrect because diverse teams are actually less likely to engage in groupthink. B) is incorrect because there is no strict rule of thumb for team size, as it can vary depending on the task and context. D) is incorrect because teams with complementary skills are often more successful as they can fill in each other's gaps and bring different strengths to the table.

Question 13

What group-related phenomenon would the critic on a team help to guard against?
A)cohesion
B)groupthink
C)interdependence
D)Social loafing

Accepted Answer

A critic on a team would help to guard against groupthink, where the group prioritizes harmony and agreement over critical thinking and evaluation of ideas. The critic would bring a fresh perspective and challenge assumptions to ensure that the group considers multiple viewpoints and avoids making hasty, imprudent decisions. Cohesion, interdependence, and social loafing are group-related phenomena that may require different strategies to manage effectively.

Question 14

Eduardo always challenges team members' positions on various issues discussed in the weekly meeting.Nannette told Eduardo yesterday,"I always have to be prepared when I present ideas to our team because I know you will question everything and make us see the other side of every issue." Eduardo performs the task role of ____________________ on the team.
A)creator
B)contributor
C)critic
D)completer

Accepted Answer

Eduardo performs the task role of a critic because he challenges team members' positions on various issues and makes them see the other side of every issue.

Question 15

A self-directed team
A)manages itself but still has a team leader and has the potential for low,medium or high autonomy.
B)has a leader who resides outside the team and has the potential for low,medium or high autonomy.
C)has a leader that resides outside the team and has the potential for low autonomy.
D)makes all decisions internally about leadership and how the work is done and has the potential for high autonomy.

Accepted Answer

A self-directed team makes all decisions internally about leadership and how the work is done, and has the potential for high autonomy. This means they are self-managing and do not have a leader residing outside the team. Therefore, option D is the best choice. Option A is incorrect as it mentions that the team still has a leader, while self-directed teams do not have a leader. Option B is incorrect as it contradicts the meaning of "self-directed" by implying that the team has a leader residing outside the team. Option C is partially correct in saying that the team has a leader residing outside, but it contradicts the potential for low autonomy, which is not characteristic of self-directed teams.

Question 16

The calibrator role
A)keeps the team on track by suggesting any needed changes to the team's process.
B)supports those with expertise toward the team's goals.
C)uses good listening skills and humor to defuse tense situations.
D)helps transform ideas into action.

Accepted Answer

The calibrator role monitors the team's process and suggests changes in order to keep the team on track and ensure success.

Question 17

Which of the following represents a unique challenge with regard to the management of virtual teams?
A)Building trust with virtual team.
B)Not being physically seen by managers.
C)Nature of communication used with virtual team.
D)All of the above

Accepted Answer

All of the options presented are unique challenges that come with managing virtual teams. Building trust in a virtual team can be more difficult as team members may not have the opportunity for face-to-face interaction, which can lead to a lack of connection and understanding. Not being physically seen by managers can make it difficult for managers to gauge team members' motivation and engagement levels or observe nonverbal cues. Additionally, the nature of communication used with virtual teams can create a challenge as virtual communication may be prone to misinterpretation or may lack the personal touch of face-to-face communication.

Question 18

Which of the following statements is accurate regarding self-managed teams?
A)Employees on self-managed teams have higher job satisfaction.
B)Self-managed teams have higher turnover.
C)Self-managed teams lack direction.
D)Employees on self-managed teams have higher skill variety.

Accepted Answer

Research has shown that employees on self-managed teams experience higher job satisfaction due to factors such as increased autonomy, higher levels of responsibility, and greater opportunities for personal and professional growth. Option B is incorrect because self-managed teams have been found to have lower turnover rates. Option C is incorrect because self-managed teams have clear direction and goals, and members are empowered to work together to achieve them. Option D may or may not be accurate, as the skill variety of team members on self-managed teams will depend on the specific tasks and responsibilities of the team.

Question 19

Which of the following is accurate regarding the nature of social roles in a team?
A)If social roles are filled in a firm,groups are more prone to suffer process losses.
B)If social roles are filled in a firm,groups are more cohesive.
C)If social roles are filled in a firm,group members are more likely to engage in social loafing.
D)If social roles are filled in a firm,group members are more likely to have biases.

Accepted Answer

When social roles are filled in a team, it helps to establish clear expectations and responsibilities for each member, which can increase cohesion and reduce conflicts. Process losses may still occur, but having clearly defined roles can mitigate this. Social loafing and biases are not necessarily correlated with the filling of social roles.

Question 20

Self-managed teams
A)increase the hierarchy in an organization.
B)operate under goals provided by top level management and passed down through the chain of command.
C)have an appointed leader,but can select individual team members.
D)can be found at all levels in an organization.

Accepted Answer

Self-managed teams can be found at all levels in an organization. This means that they do not necessarily increase the hierarchy in an organization, operate under goals provided by top level management, or have an appointed leader. While self-managed teams may work collaboratively with other teams and report to higher levels of management, they are largely self-directed and responsible for their own success.

Quiz 9: Managing Groups and Teams

Empowerment means

Boundary spanning roles include coordinator and

Mike listens carefully to the exchanges between team members during meetings and is particularly adept at using humor to lighten any tense situations that arise between team members because of those exchanges.Mike plays the

Research on team size suggests

The ideal composition of a team should be determined based on

Because the ________ role involves gathering information from the larger organization and informing those within the organization about team goals,activities and success,it is often filled by the team manager.

Which of the following is a social role?

All of the following statements are correct about top management teams EXCEPT

Which of the following is an example of a temporary team?

The _____________ role in a team creates deadlines for the team,schedules production,and sequences tasks.

The superintendent of the school district is writing a new mission statement for the district.He is engaged in the _____________ role.

Which of the following statements regarding team size and diversity is correct?

What group-related phenomenon would the critic on a team help to guard against?

A self-directed team

The calibrator role

Which of the following represents a unique challenge with regard to the management of virtual teams?

Which of the following statements is accurate regarding self-managed teams?

Which of the following is accurate regarding the nature of social roles in a team?

Self-managed teams