Question 1

While you are taking the medical history of a new patient,the patient mentions having occasional headaches that are quite painful.What is the best way for you to proceed with the interview?
A) Express concern and note this information in writing.
B) Ask the patient a direct question about the pain.
C) Reassure the patient that it is probably nothing serious.
D) Ask the patient open-ended questions about the headaches.

Accepted Answer

The best approach would be to ask the patient open-ended questions about the headaches to gather more information. This allows the patient to fully explain their symptoms and helps the healthcare provider assess the severity and possible causes of the pain. It also shows concern for the patient's symptoms and can help establish a trusting relationship. Expressing concern and noting the information in writing is important, but only after gathering more information about the headaches. Asking a direct question may limit the information provided by the patient. Reassuring the patient without gathering more information may overlook a potential serious issue.

Question 2

Information that you gather from a patient interview is considered
A) subjective.
B) objective.
C) assessment.
D) evaluation.

Accepted Answer

Information gathered from a patient interview is considered subjective because it is based on the patient's experiences, feelings, and perceptions, rather than measurable and observable facts. Objective information includes measurable data such as vital signs, lab results, and physical exams. Assessment and evaluation are processes of analyzing and interpreting information but do not refer to the type of information gathered.

Question 3

Which statement best describes what it means to have good rapport with patients?
A) You use language they understand.
B) They respect you as a professional.
C) You have smooth,pleasant relationships with them.
D) You are polite and punctual.

Accepted Answer

Good rapport with patients means having a smooth, pleasant relationship with them. This includes building trust, being empathetic, establishing effective communication, and showing genuine interest in their well-being. While using language they understand, being respected as a professional, and being polite and punctual are important aspects of patient care, they do not fully encompass the idea of good rapport with patients.

Question 4

Which medical record system has a standard format that makes it easy to read and audit?
A) Chronologic
B) Problem oriented
C) Progress note
D) Source oriented

Accepted Answer

Problem oriented medical record system has a standard format that makes it easy to read and audit as it focuses on the patient's specific problems and organizes the medical information accordingly. This allows for a clear and concise overview of the patient's medical history, making it easier to track and manage their care.

Question 5

Objective data include which of the following?
A) Complaints of pain
B) Social history
C) Blood pressure recordings
D) Past medical history

Accepted Answer

Objective data refers to measurable and observable physical signs or recorded measurements, such as blood pressure recordings. Complaints of pain, social history, and past medical history are considered subjective data as they rely on the patient's personal experience and perception.

Question 6

Which of the following involves asking a question or summarizing a patient's thoughts?
A) Restatement
B) Clarification
C) Reflection

Accepted Answer

Clarification involves asking a question or summarizing a patient's thoughts in order to clarify meaning or understanding. Restatement involves repeating what the patient has said in order to show understanding, and reflection involves stating the patient's feelings or emotions in order to show empathy.

Question 7

Which of the following includes demographic information?
A) Family history
B) Past history
C) Social history
D) Database
E) ROS

Accepted Answer

The database contains details of patient data, including name, address, date of birth, and so on.

Question 8

Which of the following factors is likely to have the most influence on the accuracy and completeness of the information obtained from the patient during the medical history?
A) The comfort of the chairs in the meeting area
B) The medical assistant's ability to take complete and detailed notes
C) The privacy of the area in which the interview takes place
D) The efficiency of the medical assistant in conducting the interview

Accepted Answer

Privacy is likely to have the most influence on the accuracy and completeness of the information obtained from the patient during the medical history. Patients may be hesitant to provide sensitive information if they feel that their privacy is not being respected or if they fear that their information may be overheard by others. Therefore, ensuring that the interview takes place in a private area can help to promote honesty and openness from the patient.

Question 9

Which of the following involves stating an observation or recognition of a patient's feeling?
A) Restatement
B) Clarification
C) Reflection

Accepted Answer

Reflection involves stating an observation or recognizing a patient's feeling. Restatement involves repeating the patient's words, and clarification involves asking for more information or making the patient's message clearer.

Question 10

Which of the following is a closed question or statement?
A) "Tell me about your headaches."
B) "Does your head hurt?"
C) "How are you feeling?"

Accepted Answer

Option B is a closed question as it can be answered with a simple yes or no, whereas options A and C require more explanation and therefore are considered open-ended.

Question 11

What is the best way to obtain specific information about a patient when taking the medical history?
A) Summarize the facts revealed by the patient when answering questions.
B) Ask direct questions that can be answered briefly.
C) Restate what the patient has said to check the accuracy of what was heard.
D) Encourage the patient to explain the answers fully.

Accepted Answer

Direct questions provide specific information.

Question 12

What does it mean when medical assistants display empathy when dealing with patients?
A) They feel sorry for patients who have serious health problems.
B) They are able to hear what patients say without judging the content.
C) They can detach themselves emotionally from the problems of their patients.
D) They truly like and care about each of their patients.

Accepted Answer

Displaying empathy means being able to understand and share the feelings of another person. When medical assistants display empathy when dealing with patients, it means they are able to listen to their concerns and fears without judging them. They show compassion and understanding towards their patients, which can help to establish trust and build a positive relationship between the medical assistant and patient.

Question 13

Which of the following includes the patient's dietary habits,smoking history,and alcohol consumption?
A) Family history
B) Past history
C) Social history
D) Database
E) ROS

Accepted Answer

Social history includes information about the patient's lifestyle and habits, including dietary habits, smoking history, and alcohol consumption. Family history pertains to the patient's family members and their medical history, past medical history relates to the patient's own past medical conditions, the database includes all the patient's health-related information, and ROS (review of systems) pertains to the patient's current symptoms and concerns.

Question 14

Which of the following includes insurance information?
A) Family history
B) Past history
C) Social history
D) Database
E) ROS

Accepted Answer

The database contains specific insurance information.

Question 15

Which of the following sections of the medical record includes the physical examination findings?
A) Family history
B) Past history
C) Social history
D) Database
E) ROS

Accepted Answer

The ROS is the physician's findings during the physical examination.

Question 16

Which of the following involves repeating or paraphrasing the patient's comments?
A) Restatement
B) Clarification
C) Reflection

Accepted Answer

Restatement involves repeating or paraphrasing the patient's comments exactly as they were stated. Clarification involves asking for more information or explaining something that was unclear. Reflection involves interpreting the patient's feelings and providing a response accordingly.

Question 17

Which of the following includes childhood diseases?
A) Family history
B) Past history
C) Social history
D) Database
E) ROS

Accepted Answer

Childhood diseases would fall under the category of past medical history, as they refer to any illnesses or conditions a patient has had in the past.

Question 18

The section of the medical history that helps uncover existing or potential health problems is called the
A) database.
B) past history.
C) social history.
D) systems review.

Accepted Answer

The systems review is a section of the medical history where the practitioner asks questions about each body system to identify any existing or potential health problems. The database is a compilation of all patient information, including past and current medical records. The past history section focuses on a patient's previous medical conditions and treatments. The social history section focuses on a patient's lifestyle habits and environmental factors that may impact their health. Therefore, the best choice for this question is D.

Question 19

Which of the following is an open-ended question or statement?
A) "How old are you?"
B) "Do you smoke?"
C) "What brings you to the office today?"

Accepted Answer

Option A is a close-ended question as it requires a specific answer (e.g., a number). 
Option B is also a close-ended question as it has only two possible answers (yes or no). 
Option C is an open-ended question as it allows the person to provide a more detailed response that could include a variety of reasons.

Question 20

During the physical examination,the patient reports a continual ache in the right elbow.This information is called a(n)
A) functional problem.
B) objective finding.
C) sign.
D) symptom.

Accepted Answer

The patient's report of a continual ache in the right elbow is a subjective experience and therefore a symptom.

Quiz 4: Patient Assessment

While you are taking the medical history of a new patient,the patient mentions having occasional headaches that are quite painful.What is the best way for you to proceed with the interview?

Information that you gather from a patient interview is considered

Which statement best describes what it means to have good rapport with patients?

Which medical record system has a standard format that makes it easy to read and audit?

Objective data include which of the following?

Which of the following involves asking a question or summarizing a patient's thoughts?

Which of the following includes demographic information?

Which of the following factors is likely to have the most influence on the accuracy and completeness of the information obtained from the patient during the medical history?

Which of the following involves stating an observation or recognition of a patient's feeling?

Which of the following is a closed question or statement?

What is the best way to obtain specific information about a patient when taking the medical history?

What does it mean when medical assistants display empathy when dealing with patients?

Which of the following includes the patient's dietary habits,smoking history,and alcohol consumption?

Which of the following includes insurance information?

Which of the following sections of the medical record includes the physical examination findings?

Which of the following involves repeating or paraphrasing the patient's comments?

Which of the following includes childhood diseases?

The section of the medical history that helps uncover existing or potential health problems is called the

Which of the following is an open-ended question or statement?

During the physical examination,the patient reports a continual ache in the right elbow.This information is called a(n)