What does it mean when medical assistants display empathy when dealing with patients?
A) They feel sorry for patients who have serious health problems.
B) They are able to hear what patients say without judging the content.
C) They can detach themselves emotionally from the problems of their patients.
D) They truly like and care about each of their patients.

Question

Quizplus · Accepted Answer

Empathy is accepting patients as they are, without judgment.

What Does It Mean When Medical Assistants Display Empathy When