Which of the following is true of the use of a strategic buffer when writing bad-news messages?
A) A strategic buffer conveys bad news in a blunt manner.
B) A strategic buffer is used to directly deliver the message without explanations.
C) A strategic buffer does not indicate what the rest of the message talks about.
D) A strategic buffer is used when the writer is not trying to cushion the bad news.
E) A strategic buffer is used when the writer is trying not to offer an alternative solution at any cost.

Question

Quizplus · Accepted Answer

A strategic buffer is designed to ease the recipient into the message without immediately revealing the bad news or the main point of the message. It does not bluntly convey bad news, directly deliver the message without explanations, indicate an unwillingness to cushion the bad news, or show a refusal to offer alternative solutions.

Which of the Following Is True of the Use of a Strategic