Question 1

Once a group has been underway,it is a mistake for the leader to meet with a member individually outside the group in order to deal with a problem behavior on the member's part.​

Accepted Answer

Meeting individually with a member can be an effective way for a leader to address problem behaviors privately, without embarrassing the member in front of the group, and can lead to more productive outcomes.

Question 2

A member who says to another "Don't worry,everything will be ok,you just have to make the best of things" is a​
A) ​rescuing member
B) ​resistant member
C) ​distracter
D) ​talkative member

Accepted Answer

The member is comforting and reassuring the other member, indicating a rescuing behavior.

Question 3

The member who sits in group with her arms crossed and does not contribute unless forced to do so is​
A) ​trying to get the leader
B) ​resistant
C) ​a distracter
D) ​prejudiced

Accepted Answer

A member who sits with arms crossed and does not contribute unless forced to is displaying resistance. They may be unwilling to participate or may not agree with the ideas being discussed in the group. It is important for the leader to address this behavior and try to understand the reasons behind it in order to encourage full participation from all group members.

Question 4

Sometimes when a member plays "get-the-leader",it is because of a mistake that the leader has made in his or her leadership of the group.​

Accepted Answer

Sometimes group members may play "get-the-leader" as a way to express their dissatisfaction or disappointment with a leader's decisions or actions. This can stem from perceived mistakes or failures in leadership.

Question 5

With resistant members,the leader SHOULD​
A) ​talk to him after the session to try to help him to work through his resistance
B) ​take as much time as needed to break down the resistance
C) ​keep the member from sharing any of his opinions in group
D) ​allow him to discuss irrelevant topics as long as he participates in group

Accepted Answer

The leader should talk to the resistant member after the session to try to help them work through their resistance. This approach shows empathy and encourages the member to share their thoughts and feelings in a more open and authentic way. It also allows the leader to provide individualized support and guidance to help the member overcome their resistance. Taking as much time as needed to break down resistance or allowing irrelevant topics are not effective strategies, and keeping the member from sharing their opinions can be counterproductive and lead to further resistance.

Question 6

A good rule of group leadership is to be tolerant of members' differences and intervene only when a member's negative or prejudicial comments may be harmful to another in the group.​

Accepted Answer

It is important for a group leader to be tolerant of differences among group members and only step in when negative or prejudicial comments have the potential to cause harm to others in the group. This allows for a safe and respectful environment where diverse perspectives can be shared and discussed.

Question 7

​Because it is important for a group leader to be ethical,she should never cut off moralizing statements from members directed at other members.

Accepted Answer

While promoting ethical behavior is crucial, a group leader must also manage the group dynamics effectively. Cutting off moralizing statements can be necessary to maintain a respectful and productive environment, preventing potential conflicts or discomfort among members.

Question 8

There are productive and non-productive periods of silence in many groups.​

Accepted Answer

There are times when silence can be productive, such as when individuals are reflecting or processing information, and times when it can be non-productive, such as when it stems from discomfort or lack of engagement.

Question 9

​A group leader should not interfere with the comments of a negative member,because he or she is merely expressing his or her honest feelings.

Accepted Answer

A group leader should manage all members' interactions to maintain a positive and productive environment, including addressing negative comments constructively to prevent disruption and encourage constructive dialogue.

Question 10

​When leading a group with two mutually hostile members,the leader should do each of the following EXCEPT
A) get the members to like each other.​
B) ​meet privately with each member to identify issues.
C) ​focus on how the members came to dislike one another.
D) ​obtain a commitment from each member to work on the issue in group.

Accepted Answer

Getting the members to like each other may not be a realistic goal, especially if their hostility has deep-rooted reasons. Rather, the focus should be on identifying the issues causing the hostility and obtaining a commitment from each member to work on the issue in a constructive manner. Meeting privately with each member to listen to their perspective and understand their concerns can also be helpful in resolving the conflict.

Question 11

Which of the following is a MISTAKE when dealing with a problem situation in group?​
A) Talking to a negative member outside of group​
B) ​Giving a dominating member a helping role in group
C) ​Allowing the group to sit in silence for 10 minutes as punishment
D) ​Letting other members do a majority of the helping with a resistant member

Accepted Answer

Allowing the group to sit in silence as punishment is not an effective way to deal with a problem situation in group. It can create a negative atmosphere and lead to further conflict within the group. Instead, it is better to address the issue directly and find a constructive solution. A, B, and D can be appropriate ways of dealing with problem situations in group depending on the specific context and situation.

Question 12

All of the following are true about distracting members EXCEPT?​
A) ​They are attention-seeking
B) ​They can get the group off task
C) ​They are always intentionally trying to distract the group
D) ​They should be talked to about their comments and then ignored

Accepted Answer

The answer of All of the following are true about...

Question 13

When a leader senses two members in a group are sexually attracted to one another,she should bring this to the attention of the members and use group pressure to prevent a romantic relationship from being established.​

Accepted Answer

It is not the role of the leader to interfere or prevent a romantic relationship from forming between two consenting adults in the group. It is important to maintain professional boundaries and discuss any potential conflicts of interest that may arise from the relationship. However, the decision to pursue a romantic relationship should ultimately be left to the individuals involved.

Question 14

When there are mutually hostile members in a group,the leader should let the members take a vote on which should be asked to leave the group.​

Accepted Answer

It is not the responsibility of the leader to let the members vote on who should leave the group. It is the leader's responsibility to address the issue and work towards finding a solution that will bring unity and productivity to the group. This may involve mediation or conflict resolution techniques, but it should not involve a vote to oust a member.

Question 15

Although a "chronic talker" in a group may on occasion be disruptive,it is useful to allow this member to play in important role during the first couple of sessions so that the leader can get her bearings and figure out the group dynamics.​

Accepted Answer

The answer of Although a "chronic talker" in a group...

Question 16

​When dealing with negative members,the leader should NOT
A) ​ask the negative member to sit quietly.
B) ​avoid eye contact with the negative member.
C) ​confront the negative member during the group session.
D) ​talk to the negative member outside of group about his negativity.

Accepted Answer

The answer of ​When dealing with negative members,the leader should...

Question 17

Whenever a member cries in a group situation,the leader should encourage all the members to gather around and give that member support.​

Accepted Answer

The leader should assess the situation and the individual's needs before encouraging a specific action, as not everyone may feel comfortable with group attention in a vulnerable moment, and it could potentially increase the person's discomfort.

Question 18

There may be occasions when a group member's behavior is so negative or distracting that it suggests he or she is not ready for a group experience.​

Accepted Answer

It is possible for a group member's behavior to be so disruptive that they are not ready for a group experience. In such cases, it may be necessary to address the behavior or even ask the individual to leave the group.

Question 19

The authors state that asking a member to leave might be done for all of the following reasons EXCEPT​
A) ​being negative in group.
B) ​disrupting the work of other members.
C) ​raising irrelevant issues in group over and over.
D) ​disagreeing with the leader or members at times.

Accepted Answer

Disagreeing with the leader or members at times is not a valid reason for asking a member to leave a group, according to the authors. The other reasons listed - being negative, disrupting work, and raising irrelevant issues - can all negatively impact the functioning and effectiveness of the group.

Question 20

According to the authors,it is usually good for the leader to let there be silence at the beginning of each session to see what the members might do.​

Accepted Answer

The answer of According to the authors,it is usually good...

Quiz 16: Dealing-With-Problem-Situations

Once a group has been underway,it is a mistake for the leader to meet with a member individually outside the group in order to deal with a problem behavior on the member's part.​

A member who says to another "Don't worry,everything will be ok,you just have to make the best of things" is a​

The member who sits in group with her arms crossed and does not contribute unless forced to do so is​

Sometimes when a member plays "get-the-leader",it is because of a mistake that the leader has made in his or her leadership of the group.​

With resistant members,the leader SHOULD​

A good rule of group leadership is to be tolerant of members' differences and intervene only when a member's negative or prejudicial comments may be harmful to another in the group.​

​Because it is important for a group leader to be ethical,she should never cut off moralizing statements from members directed at other members.

There are productive and non-productive periods of silence in many groups.​

​A group leader should not interfere with the comments of a negative member,because he or she is merely expressing his or her honest feelings.

​When leading a group with two mutually hostile members,the leader should do each of the following EXCEPT

Which of the following is a MISTAKE when dealing with a problem situation in group?​

All of the following are true about distracting members EXCEPT?​

When a leader senses two members in a group are sexually attracted to one another,she should bring this to the attention of the members and use group pressure to prevent a romantic relationship from being established.​

When there are mutually hostile members in a group,the leader should let the members take a vote on which should be asked to leave the group.​

Although a "chronic talker" in a group may on occasion be disruptive,it is useful to allow this member to play in important role during the first couple of sessions so that the leader can get her bearings and figure out the group dynamics.​

​When dealing with negative members,the leader should NOT

Whenever a member cries in a group situation,the leader should encourage all the members to gather around and give that member support.​

There may be occasions when a group member's behavior is so negative or distracting that it suggests he or she is not ready for a group experience.​

The authors state that asking a member to leave might be done for all of the following reasons EXCEPT​

According to the authors,it is usually good for the leader to let there be silence at the beginning of each session to see what the members might do.​

Once a group has been underway,it is a mistake for the leader to meet with a member individually outside the group in order to deal with a problem behavior on the member's part.

A member who says to another "Don't worry,everything will be ok,you just have to make the best of things" is a

The member who sits in group with her arms crossed and does not contribute unless forced to do so is

Sometimes when a member plays "get-the-leader",it is because of a mistake that the leader has made in his or her leadership of the group.

With resistant members,the leader SHOULD

A good rule of group leadership is to be tolerant of members' differences and intervene only when a member's negative or prejudicial comments may be harmful to another in the group.

Because it is important for a group leader to be ethical,she should never cut off moralizing statements from members directed at other members.

There are productive and non-productive periods of silence in many groups.

A group leader should not interfere with the comments of a negative member,because he or she is merely expressing his or her honest feelings.

When leading a group with two mutually hostile members,the leader should do each of the following EXCEPT

Which of the following is a MISTAKE when dealing with a problem situation in group?

All of the following are true about distracting members EXCEPT?

When a leader senses two members in a group are sexually attracted to one another,she should bring this to the attention of the members and use group pressure to prevent a romantic relationship from being established.

When there are mutually hostile members in a group,the leader should let the members take a vote on which should be asked to leave the group.

Although a "chronic talker" in a group may on occasion be disruptive,it is useful to allow this member to play in important role during the first couple of sessions so that the leader can get her bearings and figure out the group dynamics.

When dealing with negative members,the leader should NOT

Whenever a member cries in a group situation,the leader should encourage all the members to gather around and give that member support.

There may be occasions when a group member's behavior is so negative or distracting that it suggests he or she is not ready for a group experience.

The authors state that asking a member to leave might be done for all of the following reasons EXCEPT

According to the authors,it is usually good for the leader to let there be silence at the beginning of each session to see what the members might do.