According to the services theater framework,which of the following is NOT typically used to describe a service encounter?
A)Actors
B)Audience
C)Front stage
D)Backstage
E)Plot

Question

Quizplus · Accepted Answer

The plot is not typically used to describe a service encounter in the services theater framework. The other options (actors, audience, front stage, and backstage) are all commonly used terms in this framework to describe different aspects of a service encounter.

According to the Services Theater Framework,which of the Following Is