One of the primary goals of a negative message is to
A)sell products and services to unwilling customers.
B)empathize with fellow employees.
C)rally support for unpopular causes.
D)gain acceptance for the bad news.
E)encourage future questions and communications.

Question

Quizplus · Accepted Answer

The primary goal of a negative message is to deliver bad news in the most effective and professional way while maintaining the goodwill of the receiver. The aim is to make the receiver understand the situation and gain acceptance for the bad news. Therefore, gaining acceptance for the bad news is the best choice.

One of the Primary Goals of a Negative Message Is