When composing negative messages,don't use language that
A)conveys respect.
B)avoids an accusing tone.
C)protects your reader's pride.
D)pinpoints the reader's shortcomings.
E)is overly positive.

Question

Quizplus · Accepted Answer

In negative messages, it's important not to point out the reader's shortcomings as it can be seen as accusatory and will likely result in a defensive response. It's better to focus on the problem at hand and offer a solution or alternative. Using language that conveys respect, avoids an accusing tone, protects the reader's pride, and is overly positive can all be helpful in delivering a negative message in a tactful and effective way.

When Composing Negative Messages,don't Use Language That