What is the first step in constructing behavioral scales?
A) determining a "standard of excellence" for each job dimension
B) identifying the most important performance factors in an employee's job description
C) assessing the performance of the current job holder(s)
D) specifying the performance goals that each employee must meet within stated time deadlines.

Question

Quizplus · Accepted Answer

The first step in constructing behavioral scales is identifying the most important performance factors in an employee's job description. This will provide a foundation for developing the scale and ensure that it accurately measures job performance. Once the important factors have been identified, standards of excellence can be established, current performance assessed, and performance goals specified within time deadlines.

What Is the First Step in Constructing Behavioral Scales