Process mapping helps managers identify unnecessary efforts and inefficiencies in a business process.
Correct Answer:
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Q7: The organization that promotes improvement in quality
Q8: Return on quality (ROQ)results when marginal revenues
Q9: The Six Sigma quality standard was used
Q10: A drawback of Six Sigma quality is
Q11: Quality in manufacturing simply means a product
Q13: The concept of quality can also embody
Q14: Managers' concerns about the quality of a
Q15: Managers must not base quality standards for
Q16: Reducing the costs of quality and increasing
Q17: ISO guidelines have not been adopted worldwide.
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