The Six Sigma quality standard was used by Motorola to improve its performance.
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Q4: Total quality management (TQM)requires all business functions
Q5: The Baldrige performance criteria focus on a
Q6: The EFQM Excellence Award was established by
Q7: The organization that promotes improvement in quality
Q8: Return on quality (ROQ)results when marginal revenues
Q10: A drawback of Six Sigma quality is
Q11: Quality in manufacturing simply means a product
Q12: Process mapping helps managers identify unnecessary efforts
Q13: The concept of quality can also embody
Q14: Managers' concerns about the quality of a
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