The process by which the manager identifies and then tries to eliminate as many of the negatives⎯factors that will make the job of change more difficult⎯as possible is called
A) facilitation.
B) implementation.
C) force-field analysis.
D) participative development.
E) communication and education.

Question

Quizplus · Accepted Answer

The process described in the question is force-field analysis. This involves identifying and analyzing the forces that are driving towards the change and those that are resisting it, with the aim of minimizing the resistance and maximizing the driving forces. Facilitation, implementation, participative development, and communication and education are all important elements of change management but do not specifically refer to the process of identifying and eliminating negatives through force-field analysis.

The Process by Which the Manager Identifies and Then Tries