Which of the following statements about feedback is INCORRECT?
A) It may be appropriate to use questions that obtain negative feedback.
B) If a salesperson fails to notice the feedback signals being sent by a prospect, no feedback occurred.
C) In planning a presentation, it is impossible to predetermine when and what feedback-producing questions to ask.
D) It may be appropriate to use questions that obtain positive feedback.
E) Feedback can be verbal or nonverbal.

Question

Quizplus · Accepted Answer

Feedback-producing questions can be planned in advance as part of a presentation strategy to gauge the audience's reaction or understanding at specific points. This allows for adjustments based on the feedback received.

Which of the Following Statements About Feedback Is INCORRECT