Which of the following statements about goods and services is FALSE?
A) Service encounters are interactions between customers and service providers.
B) Services can be stored as physical inventory for future sale.
C) Goods are tangible, while services are intangible.
D) The demand for service is more difficult to predict than the demand for goods.
Correct Answer:
Verified
Q1: Which of the following statements is NOT
Q2: Identify a FALSE statement about goods and
Q3: Which one of the following has the
Q4: A customer benefit package (CBP) includes _.
A)
Q6: Computer software is an example of a
Q7: Service management skills include all of the
Q8: Which of the following statements is TRUE
Q9: Which of the following statements about goods
Q10: Which of the following statements is TRUE
Q11: Which one of the following statements is
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents