Before a balanced scorecard can be developed,managers must
A)be clear about the strategy they are trying to achieve.
B)understand the cause-and-effect relationship between various measures.
C)both be clear about the strategy they are trying to achieve and understand the cause-and-effect relationship between various measures.
D)neither be clear about the strategy they are trying to achieve nor understand the cause-and-effect relationship between various measures.

Question

Quizplus · Accepted Answer

Before developing a balanced scorecard, managers must both be clear about the strategy they are trying to achieve and understand the cause-and-effect relationship between various measures. This ensures that the measures selected for the scorecard are aligned with the overall strategy and will help drive the desired outcomes. Without this understanding, the scorecard may not accurately reflect progress toward strategic goals.

Before a Balanced Scorecard Can Be Developed,managers Must