A management tool that integrates performance measures across four different perspectives to guide operations toward achieving an organization's strategy is called
A)performance dashboard.
B)balanced scorecard.
C)key performance measures.
D)None of these answer choices are correct.

Question

Quizplus · Accepted Answer

A balanced scorecard integrates performance measures across four different perspectives: financial, customer, internal business processes, and learning and growth. It helps guide operations toward achieving an organization's strategy by providing a comprehensive view of how the organization is performing in each of these areas. A performance dashboard typically provides an overview of key performance measures in a visual format, but does not necessarily integrate across multiple perspectives. Key performance measures refers to specific metrics used to evaluate performance in a particular area, but is not a comprehensive management tool.

A Management Tool That Integrates Performance Measures Across Four Different