Which of the following is an easy way to show respect to customers?
A) When addressing a customer, use his or her first name.
B) Stop talking when the customer begins to speak.
C) Return calls or e-mail messages at your own convenience.
D) Avoid eye-contact with the customer lest he or she is offended.
Correct Answer:
Verified
Q30: Building good relationship in order to increase
Q31: A shortsighted view of customer interaction shows
Q33: Which of the following is an example
Q35: Which of the following strategies should be
Q36: An effective approach to increasing sales is
Q36: _ are mailed or e-mailed to people
Q37: One way to address customer needs is
Q38: Which of the following statements best defines
Q39: _ conducted by greeters,hosts,or hostesses as customers
Q40: Which of the following is a channel
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents